Original Fragrance :: About our site

About our site

About our site

Original-Fragrance.com was created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more at the lowest possible prices.

LOWEST PRICE GUARANTEE!!!!!

Don't be fooled by cheap prices and large shipping charges, don't be fooled by makeup artist discounts that are given on inflated prices! We will not be under sold! We promise you that at Original Fragrances .com your price will be the best or your money back. We offer a lowest price guarantee. This means if you find the exact item on an Internet makeup store for cheaper (including all shipping and handling charges) we will refund the difference. Just e-mail us the link to the item. We will calculate the shipping and the price of the item against ours, the difference will be credited to your account. Private party sales are not considered fragrance stores. Please convert foreign currency to US dollar for the exact difference. US dollar and foreign currency changes daily so go to a currency converter website to see the exact exchange amount.

A Publicly Traded eCommerce Company with a Strong Foundation

Original-Fragrance.com has grown into a leading online fragrance and beauty superstore, providing more than 5,000 brand name perfume, cologne, hair care and skin care products directly to consumers around the world at discount warehouse prices. Original-Fragrance.com is an Internet Retailer Top 500 E-Retailer.

We Employ the Highest Security Tools Available

Original-Fragrance.com uses Secure Socket Layers and 128bit encryption when dealing with your personal information. Your identity and security is VERY important to us and we take every measure to protect it. We NEVER permanently store any credit card information. We use gateways and payment processing provided by the Bank of America. Our servers are exceptionally well guarded from hackers and even if one did get in, there would be nothing there for them to steal. Unfortunately, this means that we may need to ask for your Credit Card info again if one of our Customer Service Representatives have to contact you, or if you wish to change your order. Your security is more important than our convenience.

100% Authentic Products

We guarantee that all of our products are Name Brand Originals. They are 100% authentic and genuine. Original-Fragrance.com never sells knock offs, copies, expired, or spoof or fake fragrances/merchandise. All of our products are the EXACT fragrance that you would find at your local department store or salon. Many other merchants will sell you product spoofs manufactured in China and other overseas markets. They may look like, and sort of smell like, originals but they are not.

Largest Selection of Fragrances on the Net

Original-Fragrance.com sells over 5,000 brand name colognes, perfumes, and other beauty products including many hard to find and rare fragrances. We add new products and inventory every day. Check back often.

100% Satisfaction Guarantee

We want you to be satisfied when you buy perfume online. If you are not 100% happy with your purchase you may return the product to us for a refund. You must notify us within 15 days from the date of your order if you did not receive it. In order to return merchandise, you must obtain an RMA number from our customer service department. You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping. We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Any shipping cost you incur to return the product to us will not be refunded. All returns must be shipped back to the supplier using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation) Any package that has not been received by the supplier and tracking information cannot be provided, will be the sole responsibility of the shipper. **Please allow up to 14 business days to process your return or exchange (from the date it's been delivered to the supplier). If your package is returned to the supplier marked as "refused", "unclaimed", or "undeliverable", you will be refunded minus shipping and 20% restock. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully. Unopened packages can be returned for a full refund. Monies will be refunded once we confirm receipt in our warehouse.

Fast and Trackable Shipping

We process most orders within 24-48 hours Monday to Friday. You will receive tracking numbers and methods via email the day after your package leaves our warehouse, usually 2-3 Business days after you place your order, we are working hard to improve this.

Orders directed to an APO/AE address are unable to be traced. If you wish your order to be sent to an APO/AE address, lost or misdirected packages cannot be the responsibility of Original-Fragrance.com.

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